FAQ

Are Glowraa lipsticks long-lasting?

Yes! Glowraa lipsticks are designed for up to 8 hours of long-lasting wear, ensuring a smudge-proof and sweat-resistant finish.
Do Glowraa lipsticks dry out the lips?

No! Our formula is enriched with Shea Butter, Sweet Almond Oil, and Vitamin E, keeping your lips soft, hydrated, and nourished.
Are Glowraa lipsticks safe for sensitive skin?

Absolutely! Our lipsticks are non-toxic, dermatologically tested, and skin-friendly, making them safe for all skin types, including sensitive lips. 💄✨
What is your return policy?

At Glowraa, we are committed to providing high-quality beauty products that meet your expectations. While we do not offer general returns or exchanges, we do accept returns and exchanges only for products that are received in a damaged condition. To be eligible for a return or exchange due to damage, the following conditions must be met: A complete, unedited video of the parcel being opened must be recorded clearly at the time of delivery. The video must show the parcel before opening, during unboxing, and the damaged product clearly. The request must be made within 5 days of delivery. If your claim meets the above criteria, our team will review the video and assist you with the return or exchange process promptly. For any concerns or support, feel free to reach out to our customer care team. Your satisfaction is our priority, and we're here to ensure your Glowraa experience is smooth and reliable.
What are the shipping options available?

We offer standard shipping. Standard shipping typically takes 5-7 business days.
Are Glowraa products cruelty-free?

Yes, all Glowraa products are 100% cruelty-free. We do not test on animals and ensure our ingredients are ethically sourced.
How should I store my Glowraa products?

Store your Glowraa products in a cool, dry place away from direct sunlight to maintain their quality and longevity.
What payment methods do you accept?

We accept various payment methods including credit/debit cards, net banking, UPI, and wallets through Razorpay. We also offer offline payment options.