Return Policy

Last Updated: 02/04/2025

At Glowraa, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

We accept returns only for unused, unopened, and sealed products within 7 days of delivery.
Due to hygiene and safety reasons, we do not accept returns on used or opened cosmetics.
To initiate a return, contact our customer support team at glowraacosmetics@gmail.com with your order number and reason for return.
If your return is approved, we will provide instructions on how to ship the product back.
Return shipping costs will be borne by the customer unless the product was received in a damaged or defective condition.

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, refunds will be processed within 7-10 business days to your original payment method.
Shipping charges are non-refundable.

If you receive a damaged, defective, or incorrect product, notify us within 48 hours of delivery with images of the product and packaging.
We will either send a replacement or issue a full refund after verification.

Orders can be canceled within 2 hours of placement. Once processed, cancellations are not allowed.

For any further queries, feel free to reach out at support@glowraa.com or call +91 832 065 0813.

Glowraa reserves the right to modify this policy at any time.